The Tea Folk Reply

Some Eagle the Eagle Edwards eyed Shedders may have spotted via the giftage of Twitter and this here blog, that I wrote to Tetley after the abomination of finding my usual brew of earl grey and Vanilla was infact the prole beverage ‘normal tea’. Well nothing as lowly as that can pass my lips, so I wrote a very strongly worded letter. You can see it here.

https://worldofsheds.wordpress.com/2011/08/04/dear-tetley-tea-folk/

 

Well, boil my shingled feet, Tetley wrote back. I was thouroughly heartend to see that they didn’t really take my lette eriously and they wrote back a reply much in the same vein, demonstrating a sense of humour (although admittedly, I’m sure we will be waiting some while for their Edinburgh Fringe Show) and also enclosing SIX POUNDS of vouchers. Therefore profit for Sheds equals four pounds! Four pounds for writing a load of nonsense that got recycled for my blog. That’s a win in my book. And my book is full of champions.

Here is the said reply (names have been changed to protect the sexy).

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Dear Dr. Angel

Thank you for returning some Tetley Earl Grey and Vanilla tea bags to us for investigation and I’m sorry we drove you to such naughtyness!

At Tetley we’re proud of out high quality products and we try to make sure they reach you in perfect condition every time. We always appreciate feedback-it’s how we check out products and our standards. Our tea blending team have taste tested the tea bags you returned. Unfortunately, they found that the levels of bergamot and vanilla were below standard for this product and have escaped out usual quality procedures. Gaffer has had a word with Sydney and we’ve been assured he won’t do it again!

Thank you for taking the time and trouble to contact us and I enclose £6.00 in vouchers with compliments. If there is anything I can help you with, please call on FREEPHONE 0800 387227 or e-mail via http://www.tetley.co.uk/contact.

Yours sincerely

Consumer Services Executive

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